Client Information

Scheduling and Payment:

• Clients are seen at PAARTS by appointment only. Scheduling is based on a first come, first served basis. It is advisable for you to schedule your appointments in advance.  Please call (619)225-5762, email info@PAARTSWellnessStudio.com or click HERE to schedule.

• Payment is due in full at the time of the appointment. Accepted forms of payment are cash or check.  PAARTS does not accept insurance.

Cancellation Policy:

• Your appointment time is important to us, the time is set aside specifically for you. Once you have booked the appointment time, it is not available for another client.  Should you need to cancel or reschedule and appointment, we require at least 48 hours’ notice via email, (cancellation for Monday appointments must be made by the preceding Thursday)  In the event of a late cancellation or no-show for your appointment, you will be charged the full cost of the session.

What to expect for injury prevention and care sessions:

• Initial consultations are one-on-one 90 minute appointments. Please arrive 15 minutes early for your initial consultation to complete necessary forms.
• Follow-up appointments are typically 60 minutes. On occasion, 30 minute follow up appointments may be recommended.
• Dancers– bring your shoes (pointe, character, flats etc)
• Musicians– bring your instruments if able; PAARTS has an upright piano and music stand onsite
• Vocalist– PAARTS has a microphone and mic stand onsite

What to expect for fitness, pilates or cross-training sessions:

• Initial consultations are one-on-one 90 minute appointments. Please arrive 15 minutes early for your initial consultation to complete necessary forms.
• Follow-up appointments are typically 60 minutes. On occasion, 30 minute follow up appointments may be recommended.

What to expect for manual therapy, massage therapy and holistic health services:

• Massage therapy appointments can be scheduled for 60, 90, or 120 minutes. Please arrive 15 minutes early for your initial consultation to complete necessary forms.
• Treatments take place in a warm, peaceful and private environment with soothing music to enhance your relaxation, healing and comfort.
• For some massage therapy techniques, you will undress to your level of comfort. You will be properly draped throughout the session; your modesty is respected at all times. Other techniques do not require undressing; loose, comfortable clothing is suggested for these sessions. If you have a concern about proper attire, please call with any questions.
• To assist you in achieving your goals, your individual needs, concerns and any injuries will be discussed prior to the start of your treatment.
• In order to make sure that your experience is positive and rewarding, you may request a specific technique or you may choose to receive a “blended” session in which a variety of techniques, based on what your body reveals, will be used during the session (i.e. a blend of gentle massage, deep tissue compressions and gentle range of motion). Your desired treatment style will be discussed prior to the start of your treatment.

What to wear:

• All clients should wear (or bring to change into) athletic or dance shorts (short and/or with loose leg and elastic waistband), t-shirt (men), spaghetti strap tank top (women), “regular” bra that hooks in the back (women), athletic socks/shoes and have the hair tied up off of the neck (no bobby pins please).